Elizabeth Vino (email) gave me tangible, practical tools and steps to implement when I wanted to build a great company culture.
You see, I’m obsessed with great company cultures and as much as I’ve read, I just couldn’t figure out what to do. The light bulb went off when I went to a leadership training program at the Ritz-Carlton who is known for hiring “ladies and gentlemen serving ladies and gentlemen” and learned one of their secrets.
That secret is what I’m going to share with you and then some.
This episode is going to be different than the ones in the past, because I’ve chosen a topic that I’m often asked about and decided to decode it for you. I hope that in doing so, you take away one or two tidbits that can help you build and be on a team whose culture fits who you are.
CHALLENGE OF THE DAY: What one thing makes you love coming to work that’s part of your company’s culture? Please let me know your thoughts in the comments.
Scroll below for links and show notes…
Selected Links from the Episode
- If the first step isn’t embraced, none of the other steps matter [3:10]
- How to predict the behaviors of an employee or colleagues [8:25]
- Letting the job talk vs. writing a job description [11:30]
- Shortening the amount of time it takes for a team to get to know each other by 75% [18:20]
- What you cannot use assessments for when hiring and evaluating [22:00]
- Bringing awareness to your team’s behaviors so there’s mutual understanding [26:10]
- How values affect your behaviors and happiness at work [32:18]
- Reducing turnover by hiring for the right behaviors [34:10]
- How do you implement the learning’s? [39:00]
- Establishing loyalty and trust with customers by adapting your business to their behaviors and values [42:26]
- Choosing vendors whose values align with your company’s culture [49:00]