Flow state goes by a lot of different names like: Being in the zone Runner’s high In the pocket In the cut Peak experience Getting stoked Samadhi Blissed out Sense of ecstasy No matter what you call it, if you’ve experienced a time when you lost all sense of time because you were totally immersed...

Wartime requires a different business playbook, because what got you here, won’t get you out. It’s easy to pat ourselves on the back during peacetime and say that we’ve done a great job. But during wartime, like now, we need to rise to the occasion more than ever. We know that doing nothing in the...

I launched the nation’s first Customer Experience apprenticeship back in 2017 and it’s proven to be a competitive advantage for us that contributes to the bottom line. This isn’t something I want to keep as ‘secret sauce’ — in fact, my vision is to help create a world where 10% of all the workforce are...

Did you ever watch American Gladiators growing up? I used to LOVE watching that show. So when “Laser” from American Gladiators reached out to me, I was like whaaaaaat? Laser was half all-American and half brawler. Shit, I used to cheer for him when he would get DQ’d for being a little ‘extra’! Turns out,...

It blows my mind seeing parents trying to find a job for their kids and simultaneously talking about how great their kid is. I see posts and get emails/texts like this all the time… These parents are stuck doing things for their kids because they didn’t teach them how to sell at a young age. ...